FAQ
WHAT SIZE MEN'S BOOTS/SHOES SHOULD I ORDER?
Please reference the sizing guide on each product page.
Still unsure? Send us an email. We'd love to help you find the right size!
Still unsure? Send us an email. We'd love to help you find the right size!
WHERE ARE YOUR PRODUCTS MADE?
All of our products are manufactured by skilled artisans at world-class manufacturing facilities in Seoul, South Korea.
If you have any questions about our process, commitment to quality, or want to know where a specific product was made, feel free to send us an email. We would be happy to answer your questions!
If you have any questions about our process, commitment to quality, or want to know where a specific product was made, feel free to send us an email. We would be happy to answer your questions!
IS YOUR FOOTWEAR WATER RESISTANT?
Our boots, Loafers, and derby are water-resistant (Not waterproof) and will keep your feet dry on typical rainy days, but we wouldn't recommend standing around in puddles in them.
Note: For our suede products, we strongly recommend trying to keep them dry.
Note: For our suede products, we strongly recommend trying to keep them dry.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders normally have a 2-4 business day processing time at our warehouse before they ship, but may take longer during the holidays due to high order volumes. Once your order ships, you will receive a tracking number and within 24 hours you will be able to see the estimated delivery date. Orders placed within the US typically take 5-10 business days to be delivered once shipped.
WHY DO JOSEPHT COST SO MUCH LESS THAN OTHER BRANDS?
Josepht is committed to offering honest pricing with the highest quality products. Therefore, we cut out all unnecessary markup for our customers. We believe that offering you a great value is the foundation to long-term business success and is the best thing to do.
WHAT MAKES JOSEPHT SO COMFORTABLE?
We use a variety of methods to ensure all-day comfort, including Ortholite® insole and glove leather lining for a soft touch, and Vibram® outsole.
THE PRODUCT I WANT IS SOLD OUT. WHAT SHOULD I DO AND HOW OFTEN DO YOU RESTOCK?
While our products can sell out fast, we regularly restock our products on a rolling basis. Although we aren't able to provide exact restock timing for each product, the best way to be notified of a restock is to join our waitlist for the size and style you want.
